1. Tour Arrival
– All participants must be at the meeting point at the official start time for the tour.
– Participants who arrive late may miss the tour and are not entitled to a refund.
– We reserve the right to deny participation due to intoxication of any kind.
2. Cancellation Policy
– Refunds cannot be given within 24hrs of tour departure.
– Cancellations that are made more than 24hrs before the tour departure can be done through the website booking system.
– Refunds cannot be claimed using the company telephone number or by email.
3. Health and Fitness
– Please be aware that all tours involve a moderate amount of walking.
– We cannot take responsibility for conditions aggravated by walking.
– It is the responsibility of participants to have required medications on the tour.
– In Summer please have protective sun cream with you.
– It is recommended to have snacks and fluids with you on the tours.
– Travel ticketing is included in the price of tours.
– Experienced native English speaking guide.
– We are covered by personal liability insurance.
– Transportation planning and ticket purchase for the duration of the tour.
– Hotel pick ups are only for private tours.
– Refreshments during the tour.
– Transportation planning and costs outside of tour duration.
– Responsibility for any conditions aggravated by walking or transportation.
– Gratuities are not included in the price but recommended.